Error Catalogdebit-mandate-required

debit-mandate-required

409 Conflict — The plan you chose is billed by bank debit only; add a bank account first.

debit-mandate-required

HTTP 409 Conflict
Content-Type: application/problem+json

{
  "type": "https://docs.transmute.403fin.io/errors/debit-mandate-required",
  "title": "...",
  "status": 409,
  "detail": "...",
  "requestId": "req_01J..."
}

A plan upgrade was refused because the plan is paid by bank debit only and your account has no bank-debit authorisation for its currency yet.

Common causes

  • Upgrading to a debit-only plan with only a card on file

How to fix it

In the dashboard, add a bank account under Payment method, then try the upgrade again.

Does it bill?

Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.

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