portal-provider-error
502 Bad Gateway — The accounting platform could not be reached.
portal-provider-error
HTTP 502 Bad Gateway
Content-Type: application/problem+json
{
"type": "https://docs.transmute.403fin.io/errors/portal-provider-error",
"title": "...",
"status": 502,
"detail": "...",
"requestId": "req_01J..."
}
The dashboard called the connected accounting platform and the platform failed or did not answer.
Common causes
- A temporary outage or slowdown on the accounting platform
How to fix it
Retry shortly. If it persists, check the accounting platform's status page.
Does it bill?
Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.
Related
- API equivalent:
provider-error - Errors Overview — the problem+json shape and the closed catalog
- Every response carries an
X-Request-Id; quote it when contacting support.
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