Error Catalogportal-provider-error

portal-provider-error

502 Bad Gateway — The accounting platform could not be reached.

portal-provider-error

HTTP 502 Bad Gateway
Content-Type: application/problem+json
{
  "type": "https://docs.transmute.403fin.io/errors/portal-provider-error",
  "title": "...",
  "status": 502,
  "detail": "...",
  "requestId": "req_01J..."
}

The dashboard called the connected accounting platform and the platform failed or did not answer.

Common causes

  • A temporary outage or slowdown on the accounting platform

How to fix it

Retry shortly. If it persists, check the accounting platform's status page.

Does it bill?

Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.