Error Catalogprovider-error

provider-error

502 Bad Gateway — The accounting platform's API failed while we were delivering your file — their outage, surfaced honestly instead of swallowed.

provider-error

HTTP 502 Bad Gateway
Content-Type: application/problem+json
{
  "type": "https://docs.transmute.403fin.io/errors/provider-error",
  "title": "...",
  "status": 502,
  "detail": "...",
  "requestId": "req_01J..."
}

The accounting platform's API failed while we were delivering your file — their outage, surfaced honestly instead of swallowed.

Common causes

  • Platform API downtime or 5xx
  • Platform-side rate limiting of our delivery

How to fix it

Retry later; the result file remains fetchable via GET /v1/jobs/{id} for the job TTL. Delivery errors never echo provider payloads.

Does it bill?

No. See Test vs Live Keys for the full billing rules.