provider-error
502 Bad Gateway — The accounting platform's API failed while we were delivering your file — their outage, surfaced honestly instead of swallowed.
provider-error
HTTP 502 Bad Gateway
Content-Type: application/problem+json
{
"type": "https://docs.transmute.403fin.io/errors/provider-error",
"title": "...",
"status": 502,
"detail": "...",
"requestId": "req_01J..."
}
The accounting platform's API failed while we were delivering your file — their outage, surfaced honestly instead of swallowed.
Common causes
- Platform API downtime or 5xx
- Platform-side rate limiting of our delivery
How to fix it
Retry later; the result file remains fetchable via GET /v1/jobs/{id} for the job TTL. Delivery errors never echo provider payloads.
Does it bill?
No. See Test vs Live Keys for the full billing rules.
Related
- Errors Overview — the problem+json shape and the closed catalog
- Every response carries an
X-Request-Id; quote it when contacting support.
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