sso-provider-unavailable

sso-provider-unavailable

HTTP 502 Bad Gateway
Content-Type: application/problem+json

{
  "type": "https://docs.transmute.403fin.io/errors/sso-provider-unavailable",
  "title": "...",
  "status": 502,
  "detail": "...",
  "requestId": "req_01J..."
}

During a single sign-on (SSO) login, transmute could not reach your organisation's identity provider.

Common causes

• A temporary outage at the identity provider

How to fix it

Retry, or sign in with an email link. If it persists, ask your identity-provider administrator to check the connection.

Does it bill?

Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.

Related

• Single Sign-On
• Errors Overview — the problem+json shape and the closed catalog
• Every response carries an X-Request-Id; quote it when contacting support.